Effective Date: 8 April 2025
Last Updated: 08 April 2025

Liz Mentor Management Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website: https://lizmentor.com and when you engage with our services.

1. What Information We Collect

We may collect and process the following data:

• Personal Information: Name, email address, phone number, company name, job title.

• Usage Data: Pages viewed, time spent, referring website, browser type.

• Technical Data: IP address, device type, operating system.

• Cookies and Tracking Technologies: To enhance user experience and website performance.

2. How We Collect Information

We collect information:

• When you contact us via forms, email, or sign up for services.

• When you browse or interact with our website.

• Via analytics and marketing tools (e.g. Google Analytics, Meta Pixel).

3. How We Use Your Information

Your information may be used to:

• Provide and manage our services.

• Respond to enquiries and provide customer support.

• Improve website functionality and user experience.

• Send newsletters, updates, and marketing content (with your consent).

• Comply with legal obligations.

4. Legal Basis for Processing (GDPR Compliance)

We only process personal data when:

• You have given consent.

• It’s necessary for a contract.

• We have a legal obligation.

• There is a legitimate interest (e.g. marketing, service improvement).

5. Disclosure of Your Information

We do not sell your personal information. We may share your data with:

• Service providers and partners assisting in business operations.

• Legal authorities, if required by law or to protect our rights.

• Analytics and marketing platforms (anonymized or consent-based).

6. International Data Transfers

As we operate from South Africa, data may be transferred internationally. We take reasonable steps to ensure data is protected in line with GDPR and POPIA standards.

7. Data Security

We use industry-standard measures to secure your data, including:

• SSL encryption

• Secure hosting environments

• Limited access to authorized personnel only

However, no method of transmission is 100% secure.

8. Your Data Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction or deletion

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at hello@lizmentor.com.

9. Retention of Data

We retain your data only as long as necessary for the purpose it was collected or as required by law.

10. Cookies

We use cookies to enhance functionality and track visitor behavior. You can manage your cookie preferences in your browser settings. For more info, see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

14. Contact Us

If you have questions or concerns about this policy or how we handle your data:

📧 Email: lizm@lizmentor.com
📍 Address: Cape Town, South Africa