Managing Conflict Without an HR Department
Conflict in small businesses can spread fast. Here's how to handle tension, miscommunication, and bad attitudes — without an HR team or corporate handbook.
Category Human Resources
Build a Performance Review Process That People Don’t Dread
Most performance reviews feel like paperwork. But they don’t have to. Here’s how to create a feedback process in your small business that builds trust and drives growth.
The Case for Soft Skills: Why Your Team’s People Skills Matter More Than Ever
In small businesses, soft skills are not a nice-to-have — they’re your survival strategy. Here's how people skills fuel productivity, culture, and client retention.
What HR Actually Means in a Small Business: Beyond Hiring and
HR is not just paperwork or admin. Here's how HR helps your small business build people, retain skills, and create a place people want to work.
What Goes into a Great Training Plan (Even for Small Businesses)
What Goes Into a Great Training Plan (Even for Small Businesses) If you’ve ever filled out a Workplace Skills Plan (WSP) for SETA compliance, you know the feeling: it can seem like a box-ticking exercise. You gather a few course…
Skills Planning on a Shoestring
Skills Planning on a Shoestring: How Small Teams Can Develop People Without Breaking the Bank If you run a small business, you might think that skills development is a luxury reserved for large companies with deep pockets. After all, fancy…
What SETAs Really Want from Your WSP & ATR Submission
Understanding How Your WSP/ATR is Evaluated — And How to Make Yours Stand Out Submitting your Workplace Skills Plan (WSP) and Annual Training Report (ATR) can feel like a box-ticking exercise. You gather the data, complete the templates, attach the…
How to Document Informal Training (Without the Admin Headache)
How to Document Informal Training (Without Losing Your Mind) In small businesses, informal training is often the secret engine that keeps operations moving smoothly. Junior staff learn on the job, team leads coach others in real time, and employees pick…
Skills That Grow Your Business (Not Just Your Submission)
Skills That Grow Your Business (Not Just Your Submission) For many small businesses, the Workplace Skills Plan (WSP) and Annual Training Report (ATR) feel like once-a-year chores—tick-box exercises that exist only to satisfy SETA compliance. If that’s your experience, you’re…
3 Costly Mistakes Businesses Make with Their SETA Submissions
3 Costly Mistakes Businesses Make with Their SETA Submissions (And How to Avoid Them) Submitting your Workplace Skills Plan (WSP) and Annual Training Report (ATR) can feel like a tedious compliance task, especially for small businesses juggling limited resources and…