📘 GDPR Privacy Policy

Effective Date: 8 April 2025
Last Updated:8 April 2025

At Liz Mentor Management Services, we are committed to safeguarding your personal data and ensuring transparency and accountability in how we collect, use, and store information. This GDPR Policy outlines your rights and our responsibilities under the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Who We Are

Liz Mentor Management Services
Cape Town, South Africa
Email: lizm@lizmentor.com
Website: https://lizmentor.com

We act as the Data Controller for the personal data we collect and process through our website and services.

2. What Data We Collect

We may collect and process the following personal data:

  • Full Name

  • Email Address

  • Contact Number

  • IP Address

  • Location Data

  • Company Information

  • Service Preferences

  • Analytics and Usage Data (via tools like Google Analytics)

3. How We Use Your Data

We process your data to:

  • Provide and improve our services

  • Communicate with you

  • Respond to enquiries and requests

  • Send newsletters and marketing content (with consent)

  • Personalize your experience

  • Fulfill contractual obligations

  • Comply with legal requirements

4. Legal Basis for Processing

We rely on the following legal bases:

  • Consent: Where you have given us clear permission.

  • Contractual Obligation: To deliver our services.

  • Legitimate Interests: For business operations and improvements.

  • Legal Compliance: Where required by law.

5. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined above or as required by applicable laws.

6. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority (e.g., ICO in the UK)

To exercise these rights, please contact us at hello@lizmentor.com.

7. Data Transfers

As we operate from South Africa, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place when transferring data to or from the European Economic Area (EEA).

8. Security of Your Data

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse, including encryption, access controls, and secure hosting environments.

9. Third-Party Services

We may use trusted third parties for analytics, email marketing, payments, or customer support. These providers are GDPR-compliant and only process data on our behalf under strict agreements.

10. Changes to This Policy

We may update this GDPR Policy to reflect legal or service changes. Updates will be posted on our website with the new “Effective Date.”

11. Contact Us

If you have any questions or concerns about your data or this policy, please reach out:

📧 Email: lizm@lizmentor.com
📍 Address: Cape Town, South Africa