What Goes into a Great Training Plan (Even for Small Businesses. 

Stop winging it. Here’s how to create a real training roadmap that supports your team and your WSP.

If your WSP feels like a once-a-year admin task, you’re not alone.
But here’s the truth: the most effective SDFs use the WSP process to build a training culture — not just fill in a form.

A great training plan isn’t just a SETA requirement.
It’s how you grow your team, build systems, and unlock potential.

And the best part? It doesn’t have to be complicated.


🔧 First: What is a training plan?

At its core, a training plan is a simple document that outlines:

  • What skills your team needs

  • Who needs them

  • How and when you’ll deliver the training

  • How you’ll track and measure the result

That’s it.

Whether you use a spreadsheet, HR software, or sticky notes on your wall — if it does those four things, it counts.


✅ What makes a good training plan?

SETAs care about the structure and intent of your plan.
You should care about the impact.

Here’s what you need to include:


🧩 1. Skills Gaps

Start with your real-world challenges.

  • What’s not working?

  • Where are mistakes or delays happening?

  • What do you want your team to do better?

Example:
Your dispatch process is slow. → Skills gap = stock system usage + time management.


👥 2. Employee Roles & Needs

Break your team down by job function or department.

Then ask:

  • What does each role require in terms of skills or knowledge?

  • Are they new to the job? Needing a refresher? Ready for leadership?

This personalises the plan and shows SETAs you’re thinking beyond a one-size-fits-all model.


🎯 3. Training Objectives

Each training activity should have a clear purpose.

Don’t just write “Excel course.”
Write: “Improve stock tracking accuracy by training store manager on intermediate Excel formulas.”

SETAs love to see outcomes — not vague course names.


🧰 4. Methods of Delivery

This is where you choose:

  • Internal or external?

  • Accredited or informal?

  • Face-to-face, blended, or online?

✅ Include on-the-job coaching, shadowing, SOP reviews, and even YouTube tutorials — if they’re planned and trackable.


📅 5. Timing

Lay out when the training will happen.

Even if it’s rough (quarterly, monthly, once-off), having a timeline shows structure — and it helps you stay accountable.

Bonus tip: Tie training dates to events like product launches, promotions, or onboarding windows.


🗂️ 6. Evidence & Evaluation

How will you know it worked?

For each session or activity, decide:

  • What proof will you collect? (attendance, screenshots, reflections)

  • How will you measure the outcome? (feedback, performance, confidence)

This strengthens both your ATR and your internal processes.


🧠 How to Build a Simple Training Plan (Template Style)

Here’s a basic structure you can copy:

Skill AreaEmployee(s)MethodOutcome GoalTimelineEvidence Type
Excel FormulasStore ManagerOnline video + internal demoReduce stock reporting errors by 50%Q2Screenshot + task log
Conflict ResolutionAll Team LeadsInternal role-play sessionImprove team communicationQ3Attendance + feedback
Fire SafetyAll StaffExternal 1-day sessionMeet OHS complianceQ2Certificate

✔️ Three lines like this is already a training plan.
✔️ This is valid for SETA reporting.
✔️ More importantly, it’s actually useful to you.


⚠️ Common Training Plan Mistakes

  • ❌ Listing “popular” courses that don’t fit your team’s needs

  • ❌ Copying last year’s plan with no changes

  • ❌ Failing to track informal development

  • ❌ Leaving soft skills off the plan

If it helps your team work better, it should be in your plan.


📎 Use Your Plan to Strengthen Your Submission

When your training plan:

  • Matches your ATR

  • Is clearly linked to performance

  • Includes informal learning

  • Has documented proof…

…you’ve just turned a basic WSP into a powerful skills development strategy.

That’s how small businesses earn credibility — and grant approval.


💬 Final Thought

You don’t need a corporate HR department to build a training plan.
You just need clarity, intention, and a willingness to track what’s already happening.

It’s not about creating busywork.
It’s about building better people — and better businesses.


📥 Want a training plan template you can plug into right now?
Grab the Smart SDF Starter Kit — it includes a sample plan, editable checklist, and reporting tips.

📎 Download it here
📞 Book a skills review call
📚 Read more from the blog

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